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Kate, KBC’s digital assistant: saving time and money for over 1,7 million customers

In this presentation, we demonstrate how Kate applies AI to elevate the user experience of KBC customers, saving them valuable time and money. We’ll delve into both the business side of the Kate story and a more technical aspect, explaining how Kate operates and undergoes continuous improvement.

Event Timeslots (1)

@The theater
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by Jurgen Indekeu

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