Intrapreneur turned entrepreneur, with a tech foundation as a software developer, now focused on connecting technology and people through Customer Success.
I’ve always been driven by building bridges between technology and people, translating complexity into clarity and making innovation actually work in the real world.
Over time, I found where my heart truly fits: Customer Success Management.
At Customaite, my mission is to help logistics, customs, and brokerage companies navigate complexity and move confidently toward their goals using AI.
I strongly believe in human-assisted AI, where technology amplifies people rather than replaces them. In this space, onboarding, adoption, and growth are not just phases, but the foundation of lasting success.
I am also co-founder of Yambla, still actively involved and focused on client & partner development.
Passionate about technology, learning, and digital empowerment through long-standing involvement with CoderDojo since the beginning.
And increasingly passionate about coaching others to grow into Customer Success Managers and discover their own spark.